QEST / LEGAL
Privacy Policy
Privacy Policy
Privacy Policy
Effective date: 15 August 2026
Effective date: 15 August 2026
Qest is a sports networking platform based in Johannesburg, South Africa. This Privacy Policy explains how we collect, use, share, retain, and protect your personal information when you use Qest or join our waitlist. We process personal information in line with applicable South African privacy law, including the Protection of Personal Information Act, 2013 (POPIA).
Qest is a sports networking platform based in Johannesburg, South Africa. This Privacy Policy explains how we collect, use, share, retain, and protect your personal information when you use Qest or join our waitlist. We process personal information in line with applicable South African privacy law, including the Protection of Personal Information Act, 2013 (POPIA).
1. Information we collect
1. Information we collect
We may collect your email address, account details, profile information, location information, and match data. This may include the information you provide directly, information created through your activity on Qest, and information needed to connect you with relevant local sporting opportunities.
We may collect your email address, account details, profile information, location information, and match data. This may include the information you provide directly, information created through your activity on Qest, and information needed to connect you with relevant local sporting opportunities.
2. How we use your information
2. How we use your information
We use personal information to power match-making, build and maintain player profiles, manage waitlist communications, communicate about Qest, and carry out marketing activities where permitted by law. We may also use information to operate, secure, improve, and understand our services.
We use personal information to power match-making, build and maintain player profiles, manage waitlist communications, communicate about Qest, and carry out marketing activities where permitted by law. We may also use information to operate, secure, improve, and understand our services.
3. Sharing and service providers
3. Sharing and service providers
We do not sell your personal information. We may share it with trusted service providers who help us deliver Qest, including Loops for email marketing and communications, and GoDaddy for domain and hosting-related services. These providers may process information only as needed to provide services to us and subject to appropriate safeguards.
We do not sell your personal information. We may share it with trusted service providers who help us deliver Qest, including Loops for email marketing and communications, and GoDaddy for domain and hosting-related services. These providers may process information only as needed to provide services to us and subject to appropriate safeguards.
4. Location and cross-border processing
4. Location and cross-border processing
Location information is used to help surface relevant local matches, fixtures, players, and sports communities. Some of our service providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure that appropriate protection for your personal information is in place.
Location information is used to help surface relevant local matches, fixtures, players, and sports communities. Some of our service providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure that appropriate protection for your personal information is in place.
5. Security and retention
5. Security and retention
We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. We retain information only for as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, or to resolve disputes.
We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. We retain information only for as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, or to resolve disputes.
6. Your rights
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain processing or withdraw consent where processing relies on consent. You can opt out of marketing communications at any time using the unsubscribe option in our emails or by contacting us.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain processing or withdraw consent where processing relies on consent. You can opt out of marketing communications at any time using the unsubscribe option in our emails or by contacting us.
7. Contact us and policy updates
7. Contact us and policy updates
If you have questions, requests, or concerns about this policy or our handling of your information, contact Qest at info@qest.app. Our principal place of business is Johannesburg, South Africa. We may update this policy from time to time and will publish the updated version on this page with a revised effective date.
If you have questions, requests, or concerns about this policy or our handling of your information, contact Qest at info@qest.app. Our principal place of business is Johannesburg, South Africa. We may update this policy from time to time and will publish the updated version on this page with a revised effective date.
